Marinette Police Department
Communications Center
How to Use 911
Seconds count in an emergency! When fire, police or medical emergencies
occur, 9-1-1 can help save precious time. It can mean saving a home, property
or even a life.
When you have an emergency in the City of Marinette, just dial 9-1-1. It is easy to remember, and your call is answered by a specially trained Dispatcher who will provide you with assistance in your emergency.
- DO NOT PANIC!! Please try to remain calm. If you are excited it is sometimes difficult to obtain critical information necessary for a quick response to your emergency.
- Dial 9-1-1.
- When the Dispatcher answers tell them which emergency agency you need, describe the emergency, and give the exact location where help is needed (Example: 222 Tree Street, or 305 Main Street, Apartment #2, second floor). It is very important to have your house number or box number prominently displayed so that precious time will not be lost trying to locate the emergency.
- Give the Dispatcher your name and telephone number. Do not hang up until told to do so!
WHEN SHOULD YOU DIAL 9-1-1
9-1-1 should be dialed when an ambulance, fire unit, or police officer is needed at a particular location for an emergency.
HOW 9-1-1 WORKS
When you dial 9-1-1 your call is received by a Telecommunications Dispatcher in the Police Department who is responsible for processing your call. The Dispatcher determines what agency is needed, and what type of emergency you have. The priority of the call will determine the response time in which the call will be dispatched. If your emergency requires fire or ambulance, the Dispatcher will immediately "page" the appropriate agency with a push of a button while obtaining vital information from you. In some cases, the Dispatcher will keep you on the line until the emergency units arrive to assist you.
TELEPHONE NUMBER TRACE
As an added safety feature, your telephone number is traceable when the Dispatcher answers your call. This provides greater protection for residents in the City of Marinette 9-1-1 system because it enables the Dispatcher to call you back if in the excitement you neglect to give all the necessary information to obtain assistance. Knowing the telephone number of an emergency call can help the Dispatcher track down the location of the call should the caller be unable to talk. 9-1-1 is to be used for Emergency purposes only.
For other fire, police, or ambulance business, please use the following numbers:
Marinette Police Department
Non-Emergency (Dispatch Center)
732-5200
Administrative Requests/Report Copies etc... 732-5205
Marinette Fire Department
Administration 732-5178
Non-Emergency (Fire Station) 732-5170
Non-Emergency (Dispatch) 732-5206
Ambulance
Non-Emergency 735-6621
The Marinette Police Department 911 Communications Center is equipped to assist the Hearing Impaired.
MAKE SURE EVERYONE IN YOUR FAMILY KNOWS -
IN AN EMERGENCY DIAL 9-1-1
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